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We Are Here For You: Situation Update

This post will be updated as new developments occur. We will add statements from our providers as they release them. Please bookmark this page to check for changes.

We know this is a trying time for all. The cruise industry is suffering. Travelers have Spring Break plans. The media is scaring the crud out of us all. So what do we do? Each family must make an informed decision based on accurate information.

We want to provide you with resources to statements from our partners on what they are doing to protect their guests, what their cancellation policies are, and what their plans are for the future.

No matter what, know that we here at Family Traveling Tips are working with our clients to make sure you have all of the information you need to make an informed decision. We work alongside our partners to help take care of you. Hold times are long and you are not alone when you have your trip booked with us.

CDC Risk Assessment

Airlines (in the order we’ve received them)

Universal Studios Parks are closed. Read update here

Disney Parks Blog Message

Disneyland is temporarily closed beginning March 14 Operations Update Click Here

All Disney Parks are closed until further notice. See Update here

  • Unused, unexpired multi day theme park tickets will be extended for use through Dec. 15, 2020. If you are unable to visit in 2020 then you may apply the cost of your unused ticket toward a future ticket.
  • Guests that have purchased After Hours, Early Morning Magic, or H2O Glow Nights tickets through the closure period will be automatically refunded.
  • Annual passes that are paid for in full will be extended the amount of days that the closure is for or you may choose a partial refund.
  • If your annual pass is on a monthly payment plan then your payments are frozen at this time. Payments will resume once the parks reopen.
  • For room and package reservations, you can move your dates to a date after June 1. If you do not take action then your reservation will be autocancelled within 7 days of your check in date.
  • Prepaid dining reservations will be automatically refunded. Other dining reservations will be cancelled, if they aren’t then they will not be charged the no show fee.
  • Magicbands cannot be ordered or shipped at this time.

Disney Parks cancellation policy is still intact and is as follows for those checking in July 1 and beyond:

  • For cancellations made 30 days or more prior to guest arrival , amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable air transportation, non-refundable runDisney race registrations, non-refundable travel protection plan costs, and other amounts owed, will be refunded.
  • For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200.00 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable air transportation, non-refundable runDisney race registrations, non-refundable travel protection plan costs and other amounts owed, will be refunded. No refunds are given for cancellation of any personalized products or experiences.
  • For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable.

Through June 30, they are allowing postponements up to 24 hours before without charging the change fee of $50 that would normally occur at 2-30 days before your trip.

Disney Aulani is closed until further notice. Keep up to date here.

Disney Cruise Line Travel Alert Statement

Norweigan Cuise Line Travel Alert Updates

Royal Caribbean Press Release and Cruise with Confidence Policy

Celebrity Cruises Travel Alert

Viking River Cruises Update

Princess has suspended operations for 60 days

Carnival Statement

Virgin Voyages

For further information on the cruise lines, please go here as experts break down all major cruise line policies and provide an in-depth overview of what protections travelers have if they need to cancel or rebook their trips. As policies and protocols continue to develop, this information will be continuously updated to make sure readers are getting the right information 

If you have any questions or would like to join in the discussion please visit us at